Question 1

Salomon Size Guide

Accepted Answer

Size Guide
https://static.wixstatic.com/media/cdd353_a9a470ce15f64f07965d2cab08e426e2~mv2.webp

1 - Put paper on the floor, leaning against the wall. 2 - Don't forget to wear the socks you will wear with shoes. 3 - Zero your heel against the wall and place your foot on the paper. 4 - Line up your big toe, draw a line and measure.

Question 2

Salomon Limited Warranty Policy

Accepted Answer

Thank you for purchasing this SALOMON product.
Below you can find all SALOMON warranty policy details offered by SALOMON and SALOMON authorized retailers.
I. Limited Warranty

SALOMON provides this warranty to consumers who purchase SALOMON product(s) from Salomon or one of its authorized retailers. SALOMON warrants that all new Products are free from manufacturing or material defects (Defects) during the Warranty Period defined below. This warranty applies only to Defects discovered within the Warranty Period and extends only to the original purchaser of the Product. SALOMON will use all reasonable care to ensure that the Products conform to their description and specifications, but it is your responsibility to ensure that the Products you purchase are designed for your intended use.
This warranty is valid and enforceable only in the country in which the Product was purchased by the original purchaser, provided that SALOMON intends for the Product to be offered for sale in that country. This warranty is also applicable in any country within the European Economic Area of which Salomon is an authorized importer, subsidiary or distributor. Depending on the country, specific and variable warranties may apply in accordance with applicable legislation; To the extent that these warranties cannot be excluded or limited by applicable law, nothing in this warranty policy will exclude or limit those statutory provisions.
Warranty Period:
The Warranty Period begins on the date of retail purchase of the Product by the original purchaser.
 
Warranty Period is as follows:
a. Two (2) years for FORCES products
To the extent permitted by applicable law, the Warranty Period will not be extended, renewed or otherwise affected by subsequent resale, repair or replacement of the Product. However, Product(s) with part(s) repaired or replaced within the Warranty Period will only be warranted as a reminder of the original Warranty Period; Provided that such replacement or repair is performed by SALOMON or an authorized SALOMON retailer. Depending on the country, longer minimum Warranty Periods may be required under applicable legislation; In this case, the Warranty Periods set out in this warranty will be modified as and when necessary to comply with such applicable legislation.
II. Terms and Restrictions:
1. This Limited warranty does not cover the following conditions:
a) Normal wear and tear of the product.
b) Defects resulting from transportation (excluding initial delivery FROM SALOMON to the buyer) or storage of the product.
c) Defects or damage caused by improper use, storage or poor maintenance.
d) Damages caused by not following the instructions of the product's user manual.
e) Damages caused by product changes.
f) Any impact from sharp or hard objects or objects caused by torsion, compression, fall, abnormal impact or other action not under Salomon's reasonable control.
2. This limited warranty does not apply in the following cases:
a. The product has been modified or repaired by any person or entity other than SALOMON or an authorized SALOMON retailer.
b. The product has been repaired with unauthorized spare parts.
c. The product serial number has been removed, deleted, changed or made illegible.
D. The person is not the primary buyer.
to. The individual cannot provide proof of purchase.
III. Warranty Application:
SALOMON or its authorized reseller will, at its option, either (a) repair the Product or (b) replace the Product at no charge. The appropriate solution will be determined by SALOMON based on the following considerations: (a) The price/value of the product (It is defect-free), (b) The significance of the defect, and (c) the inconvenience that each solution will cause to the original purchaser. SALOMON agrees that any repair or replacement of the Product will be carried out within a reasonable period of time.
 
For all warranty claims, please send the product and proof of purchase to BARRICADE GEAR Customer Services or by contacting SALOMON TURKEY Customer Services.

Question 3

How to care for shoes?

Accepted Answer

Thank you for purchasing this Salomon® product. It is manufactured using the best materials available, but it is recommended that you follow these care instructions for the life of the product.
  
General maintenance:

It is recommended that you remove all dirt and mud from the shoes using a soft, wet brush and clean water after each use of the product. Shoes should never be cleaned in the washing machine. Shoes should be dried at room temperature without the aid of an external heat source, including the sun.
  
Leather materials:
	
To prevent the natural aging (cracking, hardening, loss of water resistance) of leather and leather-lined products, Salomon® recommends treating all leather products with a cream or water-based polish such as Nikwax®. Please note that leather treatments may alter the original appearance of the leather but will not affect the leather's performance or properties.
  
Textile materials:
	
To extend the life of the textile and fabric in the products, they should be cleaned regularly by following the care instructions mentioned above.
  
Supplementary materials:

Some Salomon® shoes are made using materials that are reinforced in high-wear areas. The appearance of these areas may change over the life of the product but does not affect the performance or features of the shoe. Lining materials: It is recommended to clean the linings of the products periodically to prevent odor formation and extend product life. Salomon® recommends wearing socks at all times to keep the liner durable and odor-free.
  
Salomon's® sock liners contribute to the comfort and cleanliness of their products. Sock liners should be machine washed regularly with warm water and replaced when necessary.
  
Laces:

Laces have the potential to become damaged over the life of the product and should be replaced when necessary.
  
Soles:

Cushioned midsoles should be kept clean and free of dirt and mud to prevent bacterial growth and premature aging.

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